Returns & Exchanges

At Door to Door, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help you find a better match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the order you wish to return, or contact our customer service team with your order number to receive a return authorization.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Schedule a Pickup

  Affix the prepaid shipping label provided by our team and schedule a doorstep collection or drop off the package at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.